DTW Airport Transfer & Black Car Service

Yes. Dogs and cats are allowed, but they must remain secured in a kennel during the entire ride. Please inform us when booking. An additional cleaning fee may apply if extra cleaning is required after the trip.

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Check rates and book online, request a quote, call SF Black Car at (855) 691-8700, or email info@sfblackcar.com. Please provide your pickup and drop-off locations, travel date, flight number, number of passengers, luggage details, and preferred vehicle. Our team will prepare your quote and confirm your reservation.

Yes. We provide airport transportation for individuals, families, corporate travelers, wedding groups, and larger parties. Please provide the passenger and luggage count so our team can recommend the right vehicle.

Yes. SF Black Car operates 24 hours a day, seven days a week, including weekends and holidays. Advance reservations are recommended for early-morning departures and late-night arrivals.

Yes. Additional stops may be arranged in advance or requested during the trip, subject to routing, timing, and availability. Additional charges may apply.

Luggage capacity depends on the selected vehicle. Please provide the number of passengers and the approximate number and size of bags when booking so we can recommend the appropriate vehicle.

Our fleet includes luxury sedans, executive SUVs, Mercedes-Benz Sprinter vans, mini coaches, and motor coaches. The best vehicle depends on the number of passengers, luggage, and any special transportation requirements.

Yes. We provide door-to-door airport transportation from homes, hotels, offices, event venues, and other locations throughout San Francisco and the greater Bay Area.

Pickup time depends on your location, airport, airline, travel date, traffic conditions, and whether the flight is domestic or international. We recommend allowing additional time during weekday commute hours, holidays, conferences, and major Bay Area events.

Yes. You may request a specific pickup time. However, for arriving flights, we generally recommend using the flight number so our team can track the actual landing time and adjust the reservation accordingly.

Please contact your chauffeur or our dispatch team if you expect a longer delay. After the complimentary wait period, additional waiting time may be charged according to the reserved vehicle type.

Airport arrivals include 45 minutes of complimentary wait time beginning when the flight lands. This allows time for passengers to exit the aircraft, collect luggage, and reach the pickup area.

Yes. Airport Meet and Greet service is available upon request for an additional fee. For individual travelers and small groups, a professional chauffeur or greeter can meet you inside the terminal with a name sign, assist with your luggage, and guide you to the vehicle.

For larger groups, you may request a dedicated airport greeter who will meet the group with a name sign, gather all passengers, assist with coordination, and guide everyone to the designated vehicle pickup location.

For standard curbside pickup, your chauffeur will wait in the airport at cell phone lot area until you are ready. After collecting your luggage, contact the chauffeur and provide your terminal and door number. Your chauffeur will then meet you at the designated passenger pickup area.

Yes. We monitor arriving flights and automatically adjust the pickup time for early arrivals, delays, and schedule changes. You do not need to contact us each time your flight status changes.

Provide your flight number when booking, and our dispatch team will monitor your flight. After your flight arrives, you will receive your chauffeur’s name and contact information by email and text message. Your chauffeur will coordinate the pickup location with you.

SF Black Car provides airport transportation to and from San Francisco International Airport (SFO), Oakland International Airport (OAK), and San Jose Mineta International Airport (SJC). We also serve private aviation terminals and FBOs throughout the Bay Area.

Advance reservations are recommended, especially for weekends, holidays, conferences, weddings, concerts, and major Bay Area events. Same-day service may be available depending on vehicle and chauffeur availability.

Yes. Our chauffeurs are professionally screened, background-checked, and driving-record reviewed. They are also trained to provide courteous, discreet, and dependable luxury transportation.

Gratuity is optional and at your discretion. You may tip your chauffeur directly or contact us to have a gratuity amount added separately.

Parking fees, tolls, airport fees, permits, and other trip-related expenses may be added when applicable. Your quote or reservation confirmation will explain which charges are included in your service. Please review our Terms and Conditions for more information.

SF Black Car provides private car service and group transportation throughout San Francisco, Silicon Valley, the Peninsula, the East Bay, Marin County, Napa Valley, Sonoma County, and other Bay Area destinations, including all major airports.

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Log in and click INVOICES at the top of the page to view or download any invoice. You can also open it from the confirmation or payment email we sent. If you cannot find an invoice or cannot get into your account, contact us and we will resend it.

One-way service provides transportation from one pickup location to one destination, usually at a fixed rate. Hourly car service gives you a private vehicle and dedicated chauffeur for a reserved number of hours. The chauffeur remains available throughout the reservation, allowing multiple stops, waiting time, and reasonable itinerary changes without booking a separate ride for each destination.

For pickups from a hotel, home, or other non-airport location, your chauffeur will wait up to 30 minutes. The first 5 minutes are complimentary, and additional waiting time may be charged. Please contact us if you expect to be delayed.

For airport pickups, 45 minutes of complimentary wait time is included from the time your flight lands. When you provide your flight number, we will track your arrival and adjust the pickup time accordingly. For extended delays, we will contact you to arrange the best available solution.

Airport Pickup Options

Meet & Greet:
Your chauffeur will meet you with a name sign at baggage claim for domestic flights or outside customs for international arrivals.

Curbside Pickup:
After collecting your luggage, text your chauffeur when you are ready.

• Domestic: Send your terminal and door number.
• International: Meet at the Limo Pickup Zone on the center island near Door 2.
• Large Vehicles: Sprinter vans, mini coaches, and motor coaches may pick up only from the designated Courtyard area at SFO. Airport Greeter Service is available upon request.

After landing, you will receive your chauffeur’s information by text and email. Please provide the passenger’s mobile number. International travelers should also check WhatsApp.

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For airport pickups, you have a complimentary wait time of 45 minutes. We understand that there may be issues beyond your control that could lead to unexpected delays. By providing your flight details upon booking, your driver is able to track your arrival time and will adjust your pickup time accordingly. If there is a very long delay and the driver is not able to wait, we will contact you to work out an alternative solution.

You will receive the name and phone number of your driver Two hour before your pickup time. These are sent to you via email. If you have booked for someone else and entered the contact details of the passenger, then they will receive these details as well.

No, even if the driver arrives early, your complimentary wait time starts at your scheduled pickup time. The complimentary wait time is 45 minutes for airport pickups, and 5 minutes for all other pickups. By providing your flight details when you book, your driver will be able to track your arrival time and can adjust your pickup time accordingly. If there is a very long delay and the driver is not able to wait, we will contact you to work out an alternative solution.

Cancellation terms vary by vehicle and reservation type. Sedan and SUV reservations may be canceled without charge at least 24 hours before pickup. Sprinter van, mini coach, and motor coach reservations require at least seven days’ notice. Late cancellations and no-shows may be charged in full. Please review your reservation confirmation for the exact terms.

Please call or email SF Black Car as soon as possible with your airline and flight number so we can track your arrival and adjust the pickup time if needed.

Yes. Child seats are available upon request for an additional fee. Please provide the child’s age and approximate weight when booking.

For safety reasons, our chauffeurs are not responsible for installing child seats. The parent or guardian must install or inspect the seat and confirm that it is properly secured before travel. SF Black Car is not responsible for improperly installed child seats.

Please call or email SF Black Car as soon as possible with your reservation details and requested changes. Changes are subject to vehicle availability and may affect the total price. Once updated, we will send you a revised confirmation.

Yes. You can book transportation for another passenger. Please provide the passenger’s full name and mobile phone number so they can receive chauffeur details and pickup updates. The person making the reservation remains responsible for payment and any booking changes.

Please call or email SF Black Car as soon as possible with your reservation details. Cancellation fees may apply depending on the vehicle type and how much notice is provided. Once canceled, we will send you a confirmation.

All prices are per vehicle, not per person. The total rate depends on the vehicle type, itinerary, service duration, and any additional services requested.

Please contact SF Black Car with your reservation or invoice number and a brief description of the issue. Our team will review the invoice and send a corrected copy if needed.